AI Platform for Operational Support and Guidelines in the Pharmaceutical Industry
Client: APRA Pharma
AI-powered platform designed for pharmaceutical companies to support laboratories and regulatory teams with internal guidelines and SOPs.
Zimak.Co developed an AI-based platform specifically tailored for the pharmaceutical industry, designed to support laboratories, quality teams, and regulatory departments in their daily operations.
The platform addresses a real operational need: providing a centralized, reliable system capable of interpreting, consulting, and contextualizing internal guidelines, SOPs, and regulatory documentation, significantly reducing manual lookup time and operational errors.
The AI system is trained on client-provided documentation, including internal procedures, GMP documentation, regulatory guidelines, and company-specific best practices. Once trained, the AI acts as a continuous support tool, assisting staff with operational questions, procedural clarifications, and compliance-related inquiries.
The platform is used during laboratory operations, internal audits, documentation preparation, and staff training, ensuring consistency, traceability, and up-to-date information across the organization.
A key feature of the solution is its ability to evolve over time: clients can continuously update and train the AI by uploading new documents and guidelines, keeping the system aligned with regulatory and internal changes.
Data security, access control, and compliance are core pillars of the architecture, making the solution suitable for highly regulated pharmaceutical environments.